Page 32 - Continental Reinsurance 2022 Annual Report
P. 32

30 The CRe 5Rs

                                                                                              1
                                                                                             We hire the
                                                                                             RIGHT PEOPLE...
                                                                                             (culture t)

                                                                                                                             2
                                                                                                                           ...Who possess the
                                                                                                                           RIGHT SKILLS...
                                                                                                                           (competencies)

                                                                                                                                   3
                                                                                                                                  ...To do the RIGHT
                                                                                                                                  THINGS... (complying
                                                                                                                                  with or improving
                                                                                                                                  processes)

                                                                                                                          4
                                                                                                                        ...In delivering the
                                                                                                                        REQUIRED SERVICE
                                                                                                                        to customers... (customer
                                                                                                                        service)

                                                                                           5
                                                                                          ...and nancial RETURNS
                                                                                          to the shareholders.
                                                                                          (protability)

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